Felt Tip Inc. respects the privacy rights of users of our web site felttip.com and our Mac and iOS applications (referred to hereafter as "apps").
This privacy notice discloses the privacy practices for the company Felt Tip Inc. and its web site. This privacy notice has been developed to explain Felt Tip’s information collection and use practices and the protection of your information that is collected when you visit our web site, when you email us, and when you use Felt Tip apps.
Information and Data Collection, Use, and Sharing. We are the sole owners of the information collected on this web site and through our apps. We have access to and collect your contact information that you voluntarily give us via email or other direct contact from you through our website or our apps.
Any demographic data (such as age or weight, for examples) submitted through our apps is used to personalize your web site or app experience. We will not share your data for marketing or advertising purposes. In other words, we will not sell or rent this information to anyone.
Your contact information will be used by us to respond to you, regarding the reason you contacted us. We will not share your contact information with any third party outside of our organization, other than as necessary to fulfill your request or, for example, as necessary to answer your support question. Unless you ask us not to, we may contact you via email to inform you about specials, new products or services, or changes to this privacy policy.
We use information we collect through you and through our apps to operate and improve our website, apps, and customer support. We do not share your personal information with outside parties, except to the extent necessary to improve the user experience and the functionality of our apps. We may share anonymous, aggregate statistics with third parties, such as how many people use the stretches program in our Run 5k app.
Orders. If you make a purchase through our FastSpring store, we request information from you on our order form, including contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This contact and financial information is used for billing purposes and shared with FastSpring to fulfill your order(s). Your contact information is used only to contact you if we have trouble processing your order.
Links. This web site may contain links to third-party sites. Please be aware that we are not responsible for the content or privacy practices of these third-party sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control Over Information. You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address given on our website:
Providing personal information, such as demographic data, through our website or our apps, is voluntary. You have the choice to not provide your personal information. However, as a result you may be unable to obtain certain services or features in our apps or through our web site.
Security. We take appropriate and reasonable security measures to protect your information. Any sensitive information you may submit via our website or through our apps is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. On our web site, you can verify this security measure by looking for a closed lock icon in your web browser.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
If you feel that we are not abiding by this privacy policy, please contact us by email at support@felttip.com.
This Privacy Policy is updated as of January 1, 2024.